Terms of Service & Escrow Regulations

Attendee Ticketing & Anti-Scalping Policies

All tickets purchased or claimed through Eventry are cryptographically signed passes tied to the verified purchaser account. The following protections are enforced by Sentinel:

• Face-Value Guarantee: Passes may not be resold on secondary markets above face value. Bot harvesting and bulk purchases exceeding the event or tier buyer limit will result in immediate ticket revocation without refund.
• Pass Authenticity: Every pass carries a unique HMAC-SHA256 signature generated with platform secrets. Duplicated, altered, or forged QR codes will fail turnstile validation and be logged as fraud incidents.
• Offline Presentation: Attendees can present their digital QR pass inside their authenticated Eventry Pass Vault or via the ticket confirmation email attachment.

Organiser Studio & Listing Standards

Event creators operate under verified identity profiles. By publishing an event on Eventry, organisers agree to the following operational standards:

• Factual Representation: Event descriptions, dates, venue locations, ticket tiers, and door times must be accurate and up to date. Misleading or deceptive listings are subject to immediate regulatory suspension.
• Gate Staff Provision: Organisers are responsible for appointing authorized facilitators using Eventry Gate Scanners to check in guests smoothly without unjustified denial of entry.
• Capacity Hard Caps: Once ticket tier capacity is reached, no additional passes may be issued without explicit tier capacity expansion.

84% - 16% Escrow Custody & Settlement Architecture

To protect both buyers and creators, Eventry implements a protected custody architecture:

Settlement payouts are initiated upon formal conclusion of the event, verified attendance, and absence of unresolved consumer fraud complaints.

Refunds, Event Cancellation & Dispute Arbitration

Eventry features an in-app dispute arbitration framework overseen by Platform Regulators:

• Cancelled Events: If an event is cancelled by the organiser or permanently suspended by regulators, attendees receive full refunds from the escrow account via Paystack.
• Dispute Lodging: Attendees may submit an official inquiry within 72 hours of an event for gate denial, counterfeit delivery, or non-delivery.
• Regulatory Freeze: In case of credible fraud or mass complaints, Platform Regulators hold the authority to freeze the event's escrow account pending formal investigation.

Turnstile Verification & Single-Admission Security

Each ticket pass permits one-time admission unless explicitly designated for multi-day reentry. The scan timestamp and facilitator identity are permanently recorded in the immutable check-in ledger. Any subsequent check-in attempts with the same pass are immediately flagged as duplicate entry attempts.